Frequently asked questions

Answers to common questions about Stavlon, for ticket buyers and for event organisers. Buyers can find out how tickets are delivered, what to do if an email does not arrive, how refunds work and how fees are shown at checkout. Organisers can read how fees apply to paid events, when payouts reach their Stripe account, what happens if an event is cancelled and how to move an event from Eventbrite. If you cannot find an answer, contact us at info@stavlon.com.

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